Pool Geek | 30 Day Guarantee Return Policy

30 Day Guarantee

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PoolGeek.com Returns Policy

The Pool Geek Difference definitely extends into our industry first 30 Day Money Back Guarantee. We feel shopping online should be easy and without worries so we developed this guarantee to protect you and show you what The Pool Geek Difference is all about. Here is what our 30 Day Guarantee is all about.

Return any product, for any reason to us in new condition in ORIGINAL packaging within 30 Days and we will issue a full product price refund . Returns can be handled by our staff through Live Chat, Email* at staff@poolgeek.com, or by phone at 1-888-354-GEEK (4335). Please contact us prior to any returns. We do not charge some ridiculous restocking fee. We do not hassle you to return items. We take tremendous pride in solving problems, so feel free to contact us regarding anything at all about your order.
* Products that cannot be returned because of Department of Transportation shipping regulations include: Chlorine Sticks and Tablets of any kind Pre-Filled Chlorine Packs (example: Pool Frog Bac Pacs and New Water Cycler Pac) Bromine Tablets of any kind Chlorine Based Pool and Spa Shock Calcium Based Pool Chlorine Granules Hydrogen Based Pool Shock (example: BioGuard Soft Swim C) Non Chlorine Pool and Spa Shock A few other Pool and Spa Chemicals If you are concerned that a chemical that you order will be included in this list please contact customer service for further information.
If you have any questions regarding your order please contact us at 1-888-354-GEEK (4335), live chat us from our homepage, or email us at staff@PoolGeek.com. Our customer service specialists would love to hear from you. Don't worry, we don't subcontract any phone, email, or chat services so you will be sure to talk to a real, live...Pool Geek.